Thank you for visiting our customer service portal and your interest in Sinclair-Software.
As you recognize the most parts here in our native language in german.
Our apologize that we are currently not able to provide you all information also in english language. We are planning to translate the provided german information also into the english language.

Dear Customer,
Sinclair-Software is offering you a lot of different services.
In order to provide you a whole overview we list you the different services below:
If you have any question. Don't hesitate to contact us.
Your first entry as international customer should be this welcome page.
If you are looking for more english translated articles and information you should click on our articles category which are categorized as
International.
About us
Since 1996 Sinclair-Software is a specialized online retailer for MMO games, Gametimecodes, Merchandising and Accessoires. Sinclair-Software has it's headquarter in Germany and is the precursor of the many free of charge services.
Most retailers today overtaken our service innovations like free of charge E-Mail service and so on.
Important for us to say: Sinclair-Software is NOT offering any virtual services like gold and character selling.
All our offered products official products by the manufacturers.
We are proud to say: We are the ORIGINAL!
Sinclair-Software is going immediately to improve the own customer services and launch new innovations.
If you have any new ideas or try to help us improve, then don't hesitate to contact us!
Our Services
- Customerservice Portal
- Sinclair-Software ist available on Facebook and Twitter . Receive in a fast way our ad-hoc messages!
- Newsletter for our Shop registered customers. We try to send you newsletter not so often
- 24 h E-Mail Service und Shipping of Gametimecodes and Serialcodes of all types. Please, have attention that it is depending ou your chosen payment method.
- Regular customer weekend service. Get your key on weekend!
- Key-Service before new releases: We send you the key in advance and ship you then the original box by postal.
- MMOSE.de : Eine free MMO search engine. MMOSE is 90% indexing only MMO based webpages
- MMO-Rating.de : A MMO rating (meta-score) portal. You can rate your MMO game by a lot of different rating options. The cool thing is you can update your rating whenever you want. It's a living system!
- Premium System - The Premium System is our TOP System for regular customers. The handling is like a shop system. As an activated customer you will be able to chose your preferred serial code, put it into basket and buy it. After the successfull buyout you directly get your serial code on screen. No waiting time. 24 hours and 7 days a week. We don't promise services. Check here for the requirements to attend: Candidature for the Premium System. The use of the premium system is free of charge.
Our Shops B2C and B2B
B2C - Business to customer
Our Shopsystem at
http://www.mmorg-shop.com provides you multilanguage ability. This means you can chose your favor language.Currently
our shopsystem supports german,
english and
french language.
This should help you for more relaxed shopping.
We ship to all european countries customers with some exceptions.
- All types of codes will delivered via email worldwide !
- Read our Shipping and delivery conditions. There you'll find all information about our shipping costs.
As international payment we accept pre-payment.
- As pre-payment we understand money transfer to our bank account, or cash by postal mail.
- All bank information will be send to you, if you make an order in our shop.
- You get an automatic confirmation email with all data you need.
Contact
Tanja Fai if you are not able to order, or if you have more questions
B2B - Business to Business
If you are a retailer you can buy at our special B2B Shop at
http://www.gametime-cards.com
Remember that you are able to register on the B2B shop, but we need to activate you manually.
We need your certificate of business as fax or per email, and your European VAT No.
It is also required that you have an activated running customer business as proof.
We would be happy if you recommend us and our service.
Your Sinclair-Software Team